Privacy Policy

Last updated: 12 March 2026

SJ Power respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or interact with us.

This policy is intended to align with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

We may collect personal information when you interact with our website or contact us.

This may include:

Name
Email address
Phone number
Property address
Information you provide about your home, energy usage, or solar requirements
Any information you submit through enquiry forms or email

We may also collect technical information such as:

IP address
Device and browser information
Website pages visited
Referring website or advertisement
Interactions with our website

This information helps us understand how people use our website and improve our services.

How We Collect Your Information

We collect personal information when you:

Submit an enquiry through our website
Contact us via email or phone
Request a quote or consultation
Subscribe to communications from us
Interact with our website

We may also collect information automatically through website technologies such as cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide quotes
Contact you about solar, battery, EV charger, or electrical services
Provide information about our services
Improve our website and customer experience
Measure the effectiveness of our advertising and marketing campaigns
Maintain internal business records

We will only use your personal information for purposes that are reasonably related to the services we provide.

Website Analytics and Advertising

Our website uses tools that help us understand how visitors interact with our website and measure the effectiveness of our marketing.

These tools may include:

Google Analytics
Google Tag Manager
Meta Pixel (Facebook and Instagram)
Meta Conversions API
Google Ads tracking

These technologies may collect information such as:

Pages visited
Time spent on the website
Website actions (such as submitting a form)
Device or browser information

This information helps us understand which marketing efforts are working and improve our website.

These platforms may also use cookies or similar technologies.

More information about cookies can be found in our Cookie Policy.

Disclosure of Personal Information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to operate our business or website. These may include:

Website hosting providers
Analytics providers (such as Google Analytics)
Advertising platforms (such as Meta or Google Ads)
IT or software service providers

These service providers may store or process information outside Australia.

We take reasonable steps to ensure these providers handle personal information appropriately.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Correction of Personal Information

You may request access to personal information we hold about you.

If you believe the information we hold about you is incorrect or outdated, you may request that we correct it.

To request access or correction, please contact us using the details below.

Our website uses cookies and similar technologies to improve website functionality, analyse website traffic, and support marketing activities.

For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

SJ Power

Email: info@sjpower.com.au

Website: https://sjpower.com.au